When moving across state lines, this is referred to as interstate moving. Moving is stressful enough with packing boxes and preparing for the move but interstate moving involves more. One important thing to know is that there are requirements that interstate moving companies must follow. When moving across state lines each state has their own guidelines. Moving companies that move households from one state to another are regulated by the Federal Motor Carrier Safety Administration (FMCSA) and are required legally to do the following:
• Display their U.S. Department of Transportation (DOT) number in any advertising. Their DOT number is the identifier of the company the truck belongs too that collects and monitors the moving company safety information that was acquired during an audit, crash investigations, compliance reviews, and inspections.
• Obtain licensing by the FMCSA
• Provide arbitration if a customer’s complaint cannot be amicably resolved. The FMCSA does not have the authority to resolve any claims against interstate moving companies but if there is a problem the customer can file a complaint against the company by calling FMSCA
• The homeowners must receive a brochure entitled Your Rights and Responsibilities When You Move so they are informed before the move is started. movers broken arrow ok